Customer Engagement Executive

July 12, 2025
₹1000 - ₹50000 / week
Part Time
Application deadline closed.

Job Overview

  • Date Posted
    July 12, 2025
  • Offered Salary
    ₹1000 - ₹50000 / week
  • Expiration date
    --
  • Experience
    2 Year
  • Gender
    Male
  • Qualification
    Associate Degree
  • Career Level
    Student

Job Description

Customer Engagement Executive**
**Job Description:**

We are seeking a proactive and professional Customer Engagement Executive to manage inbound and outbound calls with clients. This role involves building and maintaining positive customer relationships, providing information about products or services, handling inquiries, and ensuring customer satisfaction. The ideal candidate should possess excellent communication skills, a customer-first attitude, and the ability to work in a fast-paced environment.

**Key Responsibilities:**

* Make outbound calls to existing or potential customers.
* Handle incoming calls and resolve customer queries effectively.
* Provide accurate information about products, services, and offers.
* Maintain records of customer interactions and update CRM systems.
* Follow up with customers to ensure satisfaction and repeat business.
* Meet daily, weekly, and monthly call targets.

**Requirements:**

* Strong verbal communication skills.
* Customer-focused mindset with problem-solving abilities.
* Basic computer proficiency and familiarity with call center systems.
* Ability to work independently and as part of a team.
me know if this should be tailored for sales, tech support, healthcare, finance, etc.